Support

  1. Bang & Olufsen SANDBOX
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Frequently Asked Questions

Welcome to your Help Center!

Use the search field or select a category to find FAQs for your

User guides and software updates

You can download the user guides for your and the Software Updater for Mac and PC right here.

Ready to help you 24/7

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Write Us

Send us your question via the contact form, and we will respond to you as soon as we can.

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Call the Support Team

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The support team is ready to take your call whenever it fits you.

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Our warranty service offers full coverage with specialist repairs and replacements
Warranty service
Return your product within 30 days of purchase for a full refund.
Return order

Our support site is under construction

We are creating a brand-new support section for you, and we are currently running a pilot covering Beoplay E8 (1st generation only) and Beoplay H9i.

For support for all other products, we refer to the regular support pages accessed via the link below.

Virtual Assistant
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Virtual Assistant
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